Paytm Dreams The AI Dream

Paytm is eyeing the enterprise AI tools

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Diversification seems to be the common thread running through India’s fintech ecosystem right now. Last week, we took a closer look at Groww’s expansion moves beyond its core business. This week, it’s Paytm’s turn, but the payments giant has a slightly different ambition. The company isn’t just diversifying within fintech; it’s betting that AI software could become its next growth engine.

Paytm, which already has one of the country’s largest merchant and business networks, now wants to sell AI products built in-house to those very customers, effectively making a push into enterprise AI software and tools.

“We definitely have decided that we will go to the merchants and the businesses with the solutions and services that we created, and we ourselves are the users of them,” Paytm founder and CEO Vijay Shekhar Sharma said during the company’s Q1 FY27 earnings call.

Before we unpack what this new AI bet could mean, let’s quickly look at the quarter.

One97 Communications, Paytm’s parent company, reported a 79% year-on-year jump in consolidated net profit to ₹220 Cr in the June quarter, driven by continued strength in payments, merchant subscriptions and financial services distribution. The company also........

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