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Opinion: Renewing your Alberta ID shouldn't mean losing access to services

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I expected renewing my Alberta identification card to be routine. It wasn’t.

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I spent almost two hours at a registry. The week before, I walked in, saw the line and turned around because I simply couldn’t face the wait. This time I returned with a friend, every document I could possibly need, transportation and the flexibility to spend hours getting it done. By almost any measure, I was the easiest case.

I........

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