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Teens find acceptance through AI chatbots. We need to do better.

25 0
05.07.2026

A teenager sits on the edge of her bed, phone screen glowing, thumbs moving fast. But she isn’t texting a friend. She isn’t calling a parent. She’s asking an artificial intelligence chatbot what to do with the panic in her chest, the loneliness at lunch, the dread that hits at night.

That scenario isn’t rare. A 2025 Pew survey found that 64% of U.S. teens use AI chatbots, and that about 3 in 10 use them daily. A 2026 JAMA Pediatrics survey found that about 1 in 5 U.S. adolescents and young adults had used AI chatbots for mental health advice. Common Sense Media also reported in 2025 that nearly 3 in 4 teens have used “AI companions,” with half using them regularly.

We’re panicking about AI “replacing” friendship. But the real emergency is that too many youth don’t have a trusted human to go to in the first place. If a chatbot feels safer than a parent, teacher, coach, counselor or friend, it’s not a technology story; it’s a culture story.

We write as psychologists who have spent decades studying emotions, relationships, and youth well-being. Our work with teens, schools, families, and technology companies has convinced us that AI is not creating this crisis so much as revealing it.

Children are turning to AI because it doesn't judge them

Of course these tools need guardrails: tech company accountability, school policies, protections for minors, and serious scrutiny of products designed to simulate intimacy with young people. But if we stop there, we miss the deeper story.

Kids aren’t turning to AI because it is brilliant. They are turning to it because it is available. Because it doesn’t roll its eyes. Because it doesn’t say, “You’re too sensitive.” Because it doesn’t tell them to calm down, toughen up, stop crying or stop making everything a big deal. It does not shame them for being human.

To be sure, AI can be helpful for wellness purposes. It can help young people name what they are feeling, practice calming strategies, reflect on patterns, prepare for a difficult conversation, or find language for something they are not yet ready to say out loud.

Used carefully, AI can be a bridge to insight, support and even professional help. But AI should never be mistaken for the human relationships children need to feel safe, known and loved.

AI didn’t........

© USA TODAY