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One-third of all New Yorkers rely on our Medicaid system for health coverage. Most Medicaid beneficiaries are enrolled in managed-care programs with a variety of health plans, and since 2001, New York’s Medicaid Managed Care Quality Incentive Program has provided incentives for plan improvement, based on quality and satisfaction metrics.

Through the Quality Incentive Program, these plans have invested a great deal of time and resources in addressing systemic issues that affect members’ health and........

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