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The Difference Between Expertise and Experts

30 0
08.01.2025

Currently, there seems to be a “war” on expertise. In an earlier essay, I described my collaboration with my colleagues Robert Hoffman, Ben Shneiderman, and Bob Wears, in which we identified five different communities that are actively questioning whether expertise matters or whether it even exists. These five communities are: evidence-based practice, heuristics and biases, judgment and decision researchers, social psychologists, and information technology. This last group has become the most vigorous as it positions generative AI and large language models such as ChatGPT as sufficient for handling complex tasks, more efficient than most humans, and in many cases more competent than even skilled humans.

I do not agree with these views. I think they ignore some key strengths that people, especially skilled........

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