I3 Broadband customers began reporting widespread connectivity problems starting around 9:50 a.m. Eastern time Monday, according to outage-tracking service Downdetector, marking the second time in recent weeks that the regional internet provider has experienced a notable spike in user-reported service disruptions.

Downdetector flagged the surge in complaints in a post on X shortly after 9:50 a.m., using the hashtag #I3BroadbandDown and asking affected customers to share details about how the outage was impacting their service. The post had accumulated more than 2,600 views within a short window, reflecting a meaningful level of customer concern surrounding the disruption.

A provider with a history of intermittent outages

Monday's reported issues follow a similar spike in complaints recorded on July 10, when user reports on Downdetector first began surging around 11:34 a.m. Eastern time, according to community discussion threads tracking the earlier incident. That pattern suggests I3 Broadband has experienced at least two notable service disruptions within the span of roughly ten days, though the company had not issued public statements addressing either incident as of the time of this report.

Beyond these two more recent spikes, other outage-tracking platforms have documented a longer history of intermittent, localized service issues affecting I3 Broadband customers in various markets. User-submitted reports collected by........

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