So-called ‘bossware’ has its uses, but too much of it in your workplace could backfire, badly.

BY KIT EATON @KITEATON

Photo: Getty Images

In an age of ubiquitous digital workplace tools that can help with pretty much every task, it can be tempting for employers to lean into monitoring apps that keep a weather eye on exactly what employees are doing during work hours. There’s an argument for this kind of surveillance, since it can help accurate task tracking for accounting reasons, and spot people who are genuinely slacking off or being problematic in other ways, or who may even be suffering mental health issues like work-related burnout or boreout. But if your company does deploy tools like this, a recent report from the Government Accountability Office may give you pause. It says that overreliance on digital worker surveillance may actually hurt your workers and your company.

In the GAO report, researchers note that more employers are using these tools thanks to the........

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