Meta Keeps Apologizing For Muse. Its Explanations Miss the Point Entirely

The company’s new AI Agent for the masses is causing the company to explain why it doesn’t always behave as expected.

EXPERT OPINION BY JASON ATEN, TECH COLUMNIST @JASONATEN

When Meta launched Muse earlier this month, there were a lot of reasons to be optimistic. AI agents aren’t new, but most of them are more of an abstract idea than something consumers have latched on to. Mostly that’s because they require a reasonable amount of technical know-how to dream up useful ways to put them to work, and then get them set up.

Muse is different. Meta........

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