Jonathan Baker, who lives on Hansard Road, is hoping the public body - an independent service that investigates complaints from tenants - will award him £750 over issues he has had with Norwich City Council since moving into his bungalow in August.

Mr Baker, 42, was unable to open his windows because the council had provided him with the incorrect keys.

Even after this was resolved, Mr Baker said he was still unable to open them because he faced issues with their........

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