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Multiple warnings and huge fines are not stopping super funds, insurers and banks overcharging customers

Financial institutions are meant to have reliable payment systems in place. But more work needs to be done to ensure they do this.

Jeannie Marie Paterson

Have you ever spotted what looked like a great deal on a website, added it to your “basket” and proceeded to checkout – only to find extra fees...

In Australia, it’s scam victims who foot the bill for the overwhelming majority of the money lost to scams each year. A 2023 review by the...

It’s been more than five years since the banking royal commission, but its findings continue to have an impact on the financial services sector....

At a time most people are trying to cut their weekly grocery bills, Australia’s supermarket giants have been hit with legal action for allegedly...