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Jeannie Marie Paterson

Jeannie Marie Paterson

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Woolies, Coles cases could change how we shop

Woolies, Coles cases could change how we shop

The consumer watchdog’s Federal Court case against Woolworths over its “prices dropped” promotions is under way and will run into next week....

23.04.2026 10

The New Daily

Jeannie Marie Paterson

How court cases against Woolworths and Coles could change the future of shopping in Australia

How court cases against Woolworths and Coles could change the future of shopping in Australia

These cases will set the rules for what ‘truth in advertising’ means in Australia – and how closely buyers will need to beware discount price claims.

22.04.2026 3

The Conversation

Jeannie Marie Paterson

Why millions of JB Hi‑Fi customers are getting these texts and emails about a court case

More than 8 million customers could have a stake in this upcoming court case. The clock is now ticking for them to decide if they want to be involved,...

19.03.2026 30

The Conversation

Jeannie Marie Paterson

Coles accused of ‘utterly misleading’ discounts as major court case kicks off

The Federal Court will have to decide whether Coles’ ‘Down Down’ discounts were genuine, or crossed a line into misleading conduct.

16.02.2026 70

The Conversation

Jeannie Marie Paterson

No more call to cancel: the government wants to crack down on ‘subscription traps’

Many subscription services offer easy sign ups, with a few clicks and your credit card. Proposed new laws could soon make sure it’s just as easy to...

04.12.2025 20

The Conversation

Jeannie Marie Paterson

As Black Friday sales kick off, these are the dodgy sales tactics to look out for

The consumer watchdog has warned retailers it will be on the lookout for a range of misleading sales tactics, from fake countdown clocks to...

11.11.2025 10

The Conversation

Jeannie Marie Paterson

A $100 million fine for ‘appalling’ predatory sales practices caps a horror week for Optus

Optus said the conduct was ‘totally and utterly unacceptable’. But Australians now need more than ‘sincere apologies’ – we need hard data...

24.09.2025 10

The Conversation

Jeannie Marie Paterson

ANZ has been hit with a record $240 million fine. These lessons should have been learned years ago

The need to better protect consumers was raised years ago in the banking royal commission. So why does it feel like we are back here again?

15.09.2025 10

The Conversation

Jeannie Marie Paterson

ASIC puts payday lenders on notice they may be breaching the law

It might be time to go back to a simpler approach, when one set of rules applied to all consumer credit products.

18.03.2025 20

The Conversation

Jeannie Marie Paterson

Multiple warnings and huge fines are not stopping super funds, insurers and banks overcharging customers

Financial institutions are meant to have reliable payment systems in place. But more work needs to be done to ensure they do this.

26.02.2025 20

The Conversation

Jeannie Marie Paterson