There is a rule at Airtel that every employee must be itching to get back to work on Mondays. If not, they can shake their boss by the collar and let them know what was causing them stress. It is called the “reverse Monday syndrome”.

It looks like a strange rule. But it was necessary.

After all, Airtel’s employees always operated in wartime mode, fighting for the survival of the company. This is a company that has been on the receiving end of every regulatory change in telecom, all while trying to keep........

© The Ken