Mean comments can be surprising and uncomfortable, and they tend to stick with us.

One goal of responding to a mean comment is to make the speaker pause and rethink.

It's important to retain your composure when responding to rude or intrusive comments.

I am always surprised by the rude or insulting comments that individuals allow themselves to say to others. I am not exactly sure what goes on in these interactions. Do people know that they are being rude or insulting? While I am not always sure of that answer, I am sure that the recipients of these biting comments are confused and hurt. Let's face it. Insulting comments are very sticky in that they stay with us far longer than compliments. They certainly have a tight grip on our psyches.

There is always the option of getting angry and getting emotionally dysregulated, but most of us want to remain calm and change the tone of the conversation,........

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