The Central Board of Secondary Education (CBSE) announced implementation of the On-Screen Marking (OSM) system for Class XII a week before the commencement of the final examinations of nearly 18 lakh students in February — a sweeping shift from physical answer-book evaluation to a fully digital framework. The shift was not, in itself, misguided. Large public institutions cannot remain untouched by technological change, and examination systems inevitably require modernisation. Yet the turmoil following the rollout — from blurred scans and missing pages to payment failures,........

© Indian Express