Why Organizational Charts Don’t Create Accountability

A beautifully organized company can still fail if no one owns the outcomes that matter.

EXPERT OPINION BY ANDREA OLSON, CEO, PRAGMADIK @PRAGMADIK

Illustration: Getty Images

Most leadership teams love a clean organizational chart. It provides clear reporting relationships and feels decisive and organized. The Entrepreneurial Operating System Accountability Chart is particularly satisfying in this way. It replaces titles with roles, forces tough conversations about who sits in what seat, and eliminates redundancy. It creates structural clarity. Clarity of structure, however, is not the same thing as........

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