Meta’s CFO Susan Li has a new AI customer in mind: corporate America

Good morning. Enterprise AI is emerging as a major battleground, and Meta believes the market remains up for grabs.

“AI is creating huge amounts of disruption in enterprise today,” CFO Susan Li said during the tech company’s third-quarter earnings call on Wednesday. “We really don’t believe that traditional enterprise companies have this locked down.”

Some leading companies in this space didn’t exist a few years ago, Li said. Those companies made large investments in model development, and Meta has done the same, she added.

“We have increasingly competitive models to bring to bear for the benefit of all of our users, including small businesses and enterprises,” Li said. Meta announced on Sept. 28 plans to launch a Meta Enterprise Platform. The company has hired former MongoDB CEO Chirantan “CJ” Desai to build out the platform.

Meta’s goal is to eventually compete across parts of the enterprise software and AI markets by combining its models with business-facing products, application programming interfaces (APIs) and AI agents integrated into its messaging and social platforms.

“We really believe that AI is going to reshape how businesses operate,” Li said. Businesses could adopt AI agents for software development, productivity, sales, marketing and customer service.“It’s our hope that this will be able to be a new diversified recurring revenue stream for us that will be able to support multiple business models,” Li said.

Meta aims to monetize these offerings through subscriptions, usage-based APIs, messaging and other business models, potentially creating a recurring revenue stream beyond advertising.This is........

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