AI can do a lot, but Cyara CEO Sushil Kumar has always been grounded in what chatbots actually are: “It’s nothing but a glorified autocorrect or autocomplete,” he told me. And considering how autocorrect notoriously gets things wrong (I battled with it for years about how my last name is spelled), Kumar says we shouldn’t be surprised when an AI chatbot hallucinates information that just isn’t true.

Still, today’s AI chatbots are a marked improvement over their predecessors that were used just a year ago, and Kumar estimates they’re correct about 95% of the time. This is an admirable accuracy rate, but the problem is AI can’t differentiate between the right answers and the wrong ones users get 5% of the time. And those wrong answers can land in professional writing—like legal filings or research papers—or could lead to flawed research on strategy, finances or planning for a company.

I talked to Kumar about what can be done on the enterprise level to minimize the hallucinations that get in the way of work. An excerpt from our conversation is later in this newsletter.

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Another thing commonly known by all with an interest in tech: AI has a tight—and likely not entirely healthy—hold on the stock market. This week saw a sizable tech stock selloff based on infrastructure cost concerns, as well as fear that chipmaker Micron—seen as a bellwether for AI demand—would not meet quarterly expectations.

When Micron’s earnings report came out after markets closed on Wednesday, the story was the same as other times markets have been jittery about AI. Micron smashed expectations, reporting $41 billion in revenue. It was the best quarter ever for the chip company, beating their prior quarter by 74%, and hitting close to 4.5 times their revenue from a year ago. Early Thursday trading saw most indexes recovering.

Micron is the largest U.S.-based chipmaker, and landed at No. 88 on the 2026 Forbes Global 2000, published this week. Forbes’ Rashi Shrivastava writes that the company is slowly scaling up, ensuring that supply will not exceed demand. In a release about earnings, Micron CEO Sanjay Mehrotra said that he believes the company will stay strong in the future, especially through multi-year strategic customer agreements.

However, investor drama over AI companies is not likely to go away on Wall Street. South Korean memory chip firm SK Hynix, a Micron competitor, filed paperwork this week with the Securities and Exchange Commission for a Wall Street debut as soon as next month.

And another future tech firm is headed........

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