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Opinion: Canada's hospitals do poorly in online reviews

Only two out of 84 get four or more stars out of five. The average is just 2.88. Would you go to a restaurant with that rating?

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Our new paper for SecondStreet.org finds that in reviews they post with Google, Canadians give the country’s major hospitals an average score of just 2.88 stars out of five. Many of us would take a pass on a restaurant with such a low score, but we often have no choice when it comes to our hospitals.

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