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Simple solution could cut abuse of retail workers

More than 1.4 million people are employed in Australian retail and fast food businesses. Sadly, it’s not always a happy or safe place to work. A...

Gary Mortimer

As retail workers brace for the silly season, this 20c solution could dial down customer verbal abuse

As retail workers brace for the silly season, this 20c solution could dial down customer verbal abuse

Protecting retail workers from abuse is a growing challenge. But a new study and a past trial suggest three little words on a badge can nudge...

Gary Mortimer

Are ‘ghost stores’ haunting your social media feed? How to spot and avoid them

Behind the illusion of prestige and luxury is cheap, poorly manufactured clothing from Chinese factories.

09.07.2025 30

Gary Mortimer

3.5 million Australians experienced fraud last year. This could be avoided through 6 simple steps

Growing use of technology and our willingness to trust it is putting Australians at greater risk of being scammed.

Gary Mortimer

ACCC finds Australia’s supermarkets are among the world’s most profitable – but doesn’t accuse them of price gouging

The long-awaited, 441-page final report also doesn’t recommend new divestiture powers or breaking up the supermarkets.

21.03.2025 20

Gary Mortimer

Mastercard plans to get rid of credit card numbers. We could be heading towards the end of cards

Payment technologies are advancing at such a rate it may not be long before credit cards are redundant.

Gary Mortimer

Paying with your face: what will convince consumers to use facial recognition payment technology?

You have probably opened your smartphone using your face. If you have travelled internationally, you have used your face to exit and enter the...

Gary Mortimer