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New York City Makes It Easy to Cancel Subscriptions

The first rule of its kind at the municipal level will help customers avoid paying recurring and junk fees.

Lina Khan speaks with Zohran Mamdani behind her at a press conference at the Unisphere in Flushing Meadows Corona Park on November 5, 2025, in the Queens borough of New York City.

New York City became the first municipality in the country to adopt rules that require businesses to make canceling a subscription as easy as signing up for one. Mayor Zohran Mamdani announced the “click-to-cancel” rule July 10, and it takes effect on October 1.

The new rule promises hefty fines and aggressive enforcement for companies that violate them. Companies that do not provide a simple option to cancel subscriptions could pay $525 per user subscription. The rules will extend to all companies that run online subscriptions with customers in New York City including online tools, streaming services, and gym memberships.

The announcement builds on an executive order Mamdani signed four days into his term in January directing the city’s Department of Consumer and Worker Protection to crack down on subscription traps and deceptive pricing citywide.

“If you can sign up with one click, you should be able to cancel with one click,” Mamdani told........

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