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Employers rate the importance of communication as important within the workforce.

Only half of the current workforce is rated by employers as proficient in communication.

Humanities study cultivates the soft-skills that are important in workplaces.

By Robbie Gray with Ran D. Anbar, MD

The idea to write this blog post came to me during a peer grading assignment on a paper in my university Science and Social Choice seminar course.

When I opened up my partner’s feedback, I was thoroughly annoyed and disappointed in the vacuous, very clearly AI written, feedback the other student gave me. The overly bulleted large language model structure referred to me as “the student” even though I knew my partner from our small seminar class.

After some reflection, I came to see the assignment where my peer was meant to provide their own feedback, not as a moral failing on their part, but as a failing in the messaging of our educational institutions and job market.

Employers need to do a better job of getting the word out about their sentiments regarding the importance of soft-skills, such as empathy, understanding bias, and interpersonal skills. Also, educational institutions need to help students understand and implement that feedback better.

The National Association of Colleges and Employers 2025 survey found that 96.1% of employers rate the importance of communication as either very important or extremely important to function well within the workforce but believe that only 53.5% of their current workforce is........

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