The Irreplaceable Role of Human Connection in Therapy
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AI can be helpful in providing psychoeducation, and skills-based suggestions.
At the same time, it cannot mimic the feeling of safety in a relationship.
In a quiet flat in North London, over steaming plates of a home-cooked pot roast, I found myself talking not about trauma or grief or loss, but about artificial intelligence. I was visiting a cherished colleague. Kateryna was a fellow psychologist whom I had first met in Prague. We were in the Czech Republic to co-facilitate a training for local clinicians supporting parents of traumatized Ukrainian refugee children.
Now, months later, we sat at her kitchen table and talked about something that seemed almost out of place in such a deeply human environment: AI in therapy. We discussed chatbots triaging mental health needs, algorithm-driven assessments, and apps that promised “evidence-based interventions in your pocket,” and patients who came to our offices after disastrous experiences enlisting Chat GPT to be their personal therapist.
AI Undermines Human Connection in Therapy
We found........
