The Real Reason Organisational Change Doesn’t Stick
Knowing what to do isn’t enough. New ideas need to be applied consistently and given time to produce evidence.
People often abandon change while it still feels uncomfortable and before the results become visible.
Change is sustainable when new behaviours become part of how people see themselves and how we work together.
Why do some businesses thrive while others struggle?
The strategy may be sound.
The people can be bright.
Yet, somehow, things don’t seem to move forward.
In last month’s post, we explored why learning often fails to lead to behavioural change. The problem is that insight alone rarely changes behaviour.
The same problem exists at an organisational level. Even after insight has landed, there is still work to do. Why do capable people and organisations still struggle to convert understanding into performance?
Knowing What to Do Isn’t the Same as Doing It
As we demonstrated last month, the problem isn’t necessarily knowing what to do; it’s understanding how to apply it. Access to information, particularly in business, is already broad given the number of business books and articles published every year. AI has accelerated that dramatically.
Most of us can access strategies, ideas, frameworks, and user studies instantly.
Knowledge no longer provides us with the edge it once did. The advantage increasingly lies with those who apply what they learn consistently, and for long enough to make a difference.
Rob Nicklin, co-author of The Growth Code, explained,
“Understanding something is not the same as becoming it. You’ve got the information, but that’s not the same as the behaviour required to actually make that information stick. Action is effort, outcomes are evidence.
“Understanding something is not the same as becoming it. You’ve got the information, but that’s not the same as the behaviour required to actually make that information stick. Action is effort, outcomes are evidence.
“Too many people are just doing........
