A 100-Year-Old Steelmaker’s Quotes Took 3 Days. Now They Take Under 2 Hours Thanks to This Tech

Emanate says one steelmaker reduced quote response time from days to hours while raising the share of customer requests that received a response.

EXPERT OPINION BY MICHAEL KAYE, COMMUNICATIONS LEADER

Illustration: Inc; Photo: Adobe Stock

For most people, AI has become personal. We use it to answer questions, write emails, make........

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