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Shay Mitchell’s Luggage Brand May Have Broken the Law With Its Controversial Email to Customers

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yesterday

Recipients shared backlash to the message over social media.

BY ANNABEL BURBA, EDITORIAL ASSISTANT @ANNIEBURBA

Shay Mitchell. Photos: Getty Images; Wikimedia Commons

Last week, Béis customers woke up to a startling email. “Action required: Fraud alert,” read the subject line of a message sent by the Shay Mitchell-founded luggage brand at about 2 a.m. EST, according to multiple screenshots shared online.

But Béis didn’t draft this email to warn customers about suspiciously placed orders, password leaks, or phishing scams, as its stress-inducing subject line seems to suggest. Instead, the brand simply announced that it was going to continue offering........

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