Managing AI has become its own job

AI was supposed to save time. Instead, many workers are bogged down with prompting, checking, and fixing flawed output.

[Source Illustration: Getty Images]

BY Suman Bhattacharyya

Managers are rushing to deploy AI for efficiency gains. Employees have to figure out how to make it work—and that’s sometimes harder than it seems.

Half of organizations piloted general-purpose AI tools last year, according to MIT research. But adoption........

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