When Graciela Dela Torre developed chronic pain while on the job at a freight company in the Chicago area, she did what millions of Americans have done: She filed a disability claim.

After a couple of years, her company's insurance carrier decided she no longer qualified for compensation. Again, Dela Torre did what millions of Americans have done: She hired a lawyer, who negotiated a settlement payment for her. Case closed.

But Dela Torre had second thoughts, and she did what millions of Americans have done: She consulted ChatGPT, the online artificial intelligence........

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