Editorial

14:59 JST, March 25, 2025

Nearly 20 years after privatization, there continue to be wrongdoings at the Japan Post Group.

Despite the privatization of the group companies’ management structure, has the mindset remained the same as that of the post office during the government-run era? If the group companies do not establish the discipline that they should have as private firms, they will only lose the trust of the public.

The Japan Post Group has announced that, from 2014 onward, a total of 9.98 million customer records had been inappropriately used at post offices and other locations nationwide without the consent of the customers concerned.

The group had announced in October last year that the misuse of 1.55 million customer records had been identified, but subsequent investigations revealed that the figure was much higher. It seems that the illicit misappropriation of records had become a........

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