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Why students still face a postcode lottery in university wellbeing support

13 0
29.05.2026

Over the last decade, UK universities have put increasing effort into supporting student mental health. This often means following frameworks: documents that outline good practice, typically developed by sector bodies and charities. Universities can adopt these frameworks to guide their approach to student wellbeing.

The difficulty is that the sector has relied heavily on voluntary frameworks. This means that universities can choose whether to engage, how fully to implement them and which elements to prioritise. Students experience significantly different levels of support depending on where they study. Access to services, staff capability, pathways to more support and crisis response vary between institutions.

This has already been recognised in parliamentary debate as a postcode lottery, reflecting growing concern about inconsistency in student safeguarding across the sector.

Existing frameworks have done good work in reshaping thinking away from seeing mental health as the responsibility of counselling services alone. They instead emphasise that the promotion of mental health sits across all aspects of university life. This includes teaching, accommodation and campus culture.

The University Mental Health Charter is one of the strongest whole-university models. It provides a clear structure for action across learning, support and the wider student environment. Institutions can also choose to pursue the Charter Award. This introduces external assessment and scrutiny, requiring universities........

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