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University students feel ‘anxious, confused and distrustful’ about AI in the classroom and among their peers

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The advent of generative AI has elicited waves of frustration and worry across academia for all the reasons one might expect: Early studies are showing that artificial intelligence tools can dilute critical thinking and undermine problem-solving skills. And there are many reports that students are using chatbots to cheat on assignments.

But how do students feel about AI? And how is it affecting their relationships with peers, instructors and their coursework?

I am part of a group of University of Pittsburgh researchers with a shared interest in AI and undergraduate education. While there is a growing body of research exploring how generative AI is affecting higher education, there is one group that we worry is underrepresented in this literature, yet perhaps uniquely qualified to talk about the issue: our students.

Our team ran a series of focus groups with 95 students across our campuses in the spring of 2025 and found that whether students and faculty are actively using AI or not, it is having significant interpersonal, emotional effects on learning and trust in the classroom. While AI products such as ChatGPT, Gemini or Claude are, of course, affecting how students learn, their emergence is also changing their relationships with their professors and with one another.

Most of our focus group participants had used AI in the academic setting – when faced with a time crunch, when they perceive something to be “busy work,” or when they........

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