How does a train event derail a whole commute?

Forest Hills: My ride home on Tuesday turned into a 3½ hour ordeal starting at the W. 4th St. station on the F line. The train lingered for about 30 minutes before pulling into 14th St. From there, I ran to take the E, not knowing that service on all lines heading toward Forest Hills was disrupted because of a passenger being struck by a train. That’s all we heard!

Then the E was rerouted on 42nd St., so I was told I could take the No. 7 train to 74th St. and Roosevelt Ave. and change to the E or F. But when I finally got there, a rope was across the stairwell and staffers were saying there was no service to Forest Hills. Thus, I was deposited outside with hundreds of stranded commuters, where I had to wait for a Q53 bus to transfer to a Q60 bus. Why were passengers falsely told to take the No. 7 to transfer to an E or F when service had been suspended? And how could one incident have led to a systemwide disruption that so many commuters were subject to? Also, whenever the F’s conductor made an announcement, no one could hear what was being said. I thought this glitch was being addressed.

I left the city around 5:30 p.m. and walked into my apartment at around 9. I could have flown somewhere else in less time! Ron Gersh

Bronx: I’m a retired MTA subway train operator who unfortunately ran over a few passengers on the tracks. Anyone who pushes a person to the tracks with the possibility of a horrific death or injury should be seriously punished. They can also traumatize the train crew and first responders. Considering the nature of such deaths and injuries, there should be a special category of murder........

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