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How supermarkets and shops are improving in catering for disabled people

28 0
05.03.2026

When I was working for a large corporation, one of the first things that was implemented was the involvement of Occupational Therapy, supporting me in my role by putting in reasonable adjustments.

However, whilst I was happy to implement adjustments within the workplace, when it came to the outside world, I was less confident.

Not only did I not realise things weren’t available, but I was too proud and too scared to ask for things to be put in place, fearing I may be judged.

However, just like asking for them in the workplace, all I was asking for was to be put on the same level playing field as others.

The first time I found out there were things in place in shops was in Primark. After a full days shopping, a few too many shopping bags and my battery running low on my chair, I was determined to finish off the last bit of my Christmas shopping.

But as I was trying to turn to get down the till aisle, I was knocking everything off the........

© Norwich Evening News