Microsoft has introduced two new AI-powered sales agents for its Microsoft 365 Copilot platform, aiming to streamline the sales process for businesses. These AI agents—Sales Agent and Sales Chat—are designed to help sales teams close deals faster by automating lead generation, customer interactions, and meeting preparations.

Sales teams often spend hours sorting through contacts, setting up meetings, and following up on potential leads. Microsoft’s new AI tools are built to take over these repetitive tasks, allowing sales reps to focus on high-value deals. The AI agents work within Microsoft 365 Copilot and Microsoft 365 Copilot Chat, making them accessible across different workflows.

The Sales Agent functions like a virtual assistant that turns potential contacts into qualified leads. It scans CRM data, emails, and other business sources to identify promising leads, then reaches out to them automatically. In some cases, it can even finalize........

© News9Live