New Orleans Turned to AI to Field 911 Calls. Now Critics Say It May Miss Crucial Human Cues

As 911 centers face staffing shortages and call surges, more of them are turning to AI to fill the gap. Not everyone is on board with the new technology.

BY MOSES JEANFRANCOIS, NEWS WRITER @MOSESJEANS

Due to a personnel and employee shortage, 911 operations across the U.S. are turning to artificial intelligence to field calls.

The Orleans Parish Communication District in........

© Inc.com