JPMorgan’s Jamie Dimon Sees Major AI Upside in Annual Letter

He’s confident the technology will create more jobs.

BY MOSES JEANFRANCOIS, NEWS WRITER @MOSESJEANS

Jamie Dimon. Illustration: Inc.; Photos: Getty Images; Adobe Stock

Your bank could be AI’s biggest supporter. In his annual letter to shareholders released Monday, JPMorgan Chase’s CEO, Jamie Dimon, called AI is important and “transformational.”

Alongside other major issues like geopolitical tensions and a shaky economy, Dimon told shareholders that there should be a renewed commitment to American ideals and that the company will deploy more AI. 

“AI will affect virtually every function, application, and process in the company. And in the long run, it will have a huge positive impact on productivity,” said Dimon in the letter. 

According to JP Morgan, the firm hit record revenue for the eighth consecutive year, reaching $185.6 billion in 2025, alongside net income of $57 billion. Dimon noted that as the firm continues to grow, it aims for artificial intelligence to touch every part of the business, even as it navigates uncertainty.

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Despite multiple layoffs in the tech and business sectors—some of which have involved AI infrastructure replacing employees—Dimon is looking to do the opposite. In Monday’s letter, the CEO detailed the acceleration of AI, calling it faster than prior technological advancements “like electricity or the internet.” 

“AI will definitely eliminate some jobs, while it enhances others. Our firm will have definitive plans on how we can support and redeploy our affected workforce.,” he said.

Dimon echoes this sentiment in an investor meeting in February, where he said that the bank will offer jobs to those being replaced by AI. Though the layoffs are creating a sense of economic unease, the CEO sees a future where AI will create jobs.  

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