Why Mocktails Might Be the Most Overlooked Profit Driver in Restaurants
Why Mocktails Might Be the Most Overlooked Profit Driver in Restaurants
Every table has a profit opportunity. Most restaurants ignore it.
EXPERT OPINION BY MICAH SOLOMON, THE CUSTOMER EXPERIENCE EXPERT @MICAHSOLOMON
Illustration: Getty Images
When evaluating customer experience in casual dining, operators often fixate on one segment of the table: the drinkers. But that focus can obscure........
