A Customer Criticized Lola Blankets on TikTok. 3 Days Later, She Says Her Replacement Order Was Canceled

The company says the cancellation was part of its CEO’s plan to personally handle the order. Online users are accusing the business of retaliation.

BY AMAYA NICHOLE, NEWS WRITER

Illustration: Inc; Photo: Lola Blankets

Another brand is caught up in a viral customer service controversy.

This week, influencer Allie Neuzil posted a TikTok explaining her........

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