The Scottish Citizens Advice network deals with a lot of cases involving council tax (CT), mainly helping people who are struggling to make payment or who have amassed varying amounts of arrears. In 2024/25, we helped nearly 3,200 people with more than £10.6 million in CT debt, with the average debt being £3,327.

CT is regarded as a "priority debt", due to the speed and scale of the debt recovery process. So our advisers do what they can to help people in debt to make some form of repayment and thus avoid the harsh consequences of bank accounts being arrested.

This valuable experience and insight made us ideal partners in a Scottish Government funded project aimed at working collaboratively with councils to tackle CT debt. The project, which was rolled out........

© Herald Scotland