Too often in the business world, especially these days, short-termism is the order of the day.

This should perhaps be no great surprise. Executive remuneration tends to be driven by short-term targets.

And management consultants and the like of course make more money with every company restructuring in which they have a hand.

It is a world in which short attention spans, lack of patience, and a failure to understand the value that can be created with a long-term approach are all too prevalent.

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Against this backdrop, it was heartening to hear the head of a Scottish hotels group last week highlight the importance of having long-serving employees. He observed that the workforce includes hotel general managers with great experience who know their individual businesses within the group inside out.

Chris Wayne-Wills, chief executive of Crerar Hotel Group, highlighted the crucial role played by long-serving employees in the context of the significant advances in turnover and gross profit reported in the company’s recently filed accounts. He also hailed the fruits of major investment.

Crerar Hotel Group, which was acquired in spring 2023 by a joint venture between Blantyre Capital and operating partner Fairtree Hotel Investments, achieved a rise in turnover to £20.19 million in the period from March 26, 2023, to March 31, 2024, from £18.56m in the prior 12 months.

In an exclusive interview with The Herald, Mr Wayne-Wills underlined the importance of the long service of the group’s hotel managers.

He said: “Some of the general managers........

© Herald Scotland