'Staggering' delay by council meant man waited 28 MONTHS for replacement front door
Despite measuring the city home's front door space on four different occasions, it took Norwich City Council 28 months before a replacement which met fire safety regulations was installed.
The delay led to the Housing Ombudsman Service - the watchdog which deals with complaints about landlords - making a finding of severe maladministration against the Labour-run council.
The council had blamed the hold up on being unsure about the exact specification for new fire doors in the light of new legislation introduced after the Grenfell Tower fire, in which 72 people died.
While the man, who leased his home from City Hall turned down a temporary door, saying he wanted to wait for a........
© Eastern Daily Press
