menu_open Columnists
Jianna Jin

Jianna Jin

The Conversation

We use cookies to provide some features and experiences in QOSHE

More information  .  Close

Chatbots don’t judge! Customers prefer robots over humans when it comes to those ’um, you know’ purchases

Chatbots don’t judge! Customers prefer robots over humans when it comes to those ’um, you know’ purchases

When it comes to buying sex toys, diarrhea medication and and acne cream, consumers like the impersonal touch.

06.11.2025 4

The Conversation

Jianna Jin