I find that with increasing age, I am  becoming more rigid in opinions, have begun to develop  pre-conceived notions, and I am turning more judgemental. This often results in my interrupting people, or even using harsh words, if they put forth a contradictory view point. It is surprising because experiences should impart a certain maturity when dealing with people. I find many persons suffer from the same malaise, unable to step back and reflect, and apologise if need be. It is easier said than done.

I was in a departmental store a few years back. The young saleswoman approached us selling a newly launched hair product by a leading brand. It was much pricier than the most expensive item in the category available on the shelves. She vouched for the superior quality, insisting that we try it once. She was the more mature person as she replied to my insensitive query about........

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