You’re Going to Get Hacked. The Only Solution Is to Abandon Your Shame.

Ms. Glover is the chief executive of Ridgely Walsh, a corporate consultancy.

I run a public relations company, and there is one type of crisis no amount of planning can allay.

It might start like this: One of my clients — imagine the founder of an A.I. start-up — receives notice that her iCloud account is about to be deleted because the payment method is no longer valid. Her assistant, who has access to her devices, calls her so he can update the payment method, and asks for her two-factor authentication code. The founder reads off the code. Moments later she’s locked out of her iCloud. Her text messages, photos, her videos, voice memos and notes-to-self — all stolen. The founder calls me in a panic.

How could this happen? The founder’s........

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