by Spencer Norris, New York Focus, and Joel Jacobs, ProPublica, graphics by Lucas Waldron, ProPublica

This article was produced for ProPublica’s Local Reporting Network in partnership with New York Focus, an investigative news outlet reporting on New York. Sign up for Dispatches to get our stories in your inbox every week, and sign up for New York Focus’ newsletter here.

Hotels have long been considered a last resort for sheltering people who’ve lost their housing. But over the past few years, they’ve become New York’s predominant response to homelessness outside New York City, a recent investigation by New York Focus and ProPublica found.

Social services agencies across the state now place nearly half of all individuals and families seeking shelter in hotels. Yet those placed in hotels often go without services that they’re supposed to receive in shelters, such as meals, help finding housing and sometimes child care so they can look for work.

The growing reliance on hotels has been driven by soaring rent, shelter closures and a spike in evictions that followed a moratorium during the COVID-19 pandemic.

The state Office of Temporary and Disability Assistance has known about the problem for years and even put rules to address the issue on its regulatory agenda. But the agency has failed to formally propose the rules or come up with a way to ensure people receive services they need.

Here are five charts to explain our investigation.

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