Chartrand: Volunteering in health care can and should change for the better
People volunteer for a variety of helpful reasons. We need to make it easier for them to do so, and match them with the right role.
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Volunteers are the heart of the health-care system: from traditional roles that support activities, welcome patients and help navigate the health system labyrinth, to the emotional support offered through direct engagement with those in our care. They also play strategic, guiding roles on boards and as patient advisers shaping how care is delivered. People give their time and talents in many ways, and we witness — and are strengthened by — that generosity every day at Bruyère Health, Eastern Ontario’s leading health-care organization specializing in aging, rehabilitation and care for people with complex medical conditions.
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