Agentic A.I. is no longer a support tool—it’s a decision-maker. As businesses integrate autonomous systems into their workflows, leadership must evolve to meet a future led by intelligent, self-directed agents. Allison Saeng/Unsplash

It is no secret that we are currently in a technology-led revolution. A.I. is upending how we live and work at a pace rarely seen—if at all—in history, and businesses and leaders worldwide are scrambling to keep up. This rate of change has been most apparent over the past couple of years, when the public release of OpenAI’s ChatGPT platform in November 2022 thrust Generative A.I.—and the seismic power of A.I. more broadly—firmly into the public consciousness. In the wake of this step-change, mainstream adoption of A.I. has exploded, with ChatGPT alone attracting over 300 million users weekly. Generative A.I. systems have significantly impacted the global business landscape, triggering companies to increase investments in A.I. and reassess job roles across industries and functions. 

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But what if I told you that Generative A.I. tools were just the tip of the A.I. iceberg? Imagine A.I. that does not just generate content or analyze data, but actually runs business processes from end-to-end. Autonomously. Intelligently. And at scale. This technology, Agentic A.I., isn’t a future concept or new buzzword—it’s here now. Let’s take a closer look at why and how we might see Agentic A.I. tools........

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