Mumbai airport launches major support plan for stranded passengers amid IndiGo crisis
Mumbai: Mumbai’s Chhatrapati Shivaji Maharaj International Airport has unveiled a wide range of measures to help passengers stranded after large-scale flight cancellations and operational delays. The airport has focused on providing comfort, improving communication and maintaining smooth logistics as the city grapples with severe travel disruption.
To ease the difficulties faced by travellers, airport authorities have brought in a series of passenger centric steps:
• Additional seating has been arranged across both terminals so passengers waiting for long periods have adequate space to rest.
• Free refreshments are being offered to stranded travellers to help reduce discomfort during extended delays.
• Extra duty terminal managers and customer service executives have been deployed to guide passengers and respond quickly to their needs.
•........





















Toi Staff
Sabine Sterk
Gideon Levy
Penny S. Tee
Mark Travers Ph.d
Gilles Touboul
Rachel Marsden
Daniel Orenstein
John Nosta