By Thorrun Govind

Pharmacists across England are once again picking up the pieces of a system that hasn’t communicated clearly enough.

This week, hundreds of people booked Covid booster appointments online, only to be turned away at pharmacies when they arrived. The rules have changed: only those aged 75 and over or younger with weakened immune systems are now eligible. Yet many patients never got the message.

Community Pharmacy England says as many as half of those turning up at some sites are being refused the jab. What followed was sadly predictable: frustration, anger, and, in some cases,........

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