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When leaders don’t understand AI, public trust is the real casualty

13 0
18.01.2026

By EJ Ward

This week, the chief constable of West Midlands Police apologised to MPs after admitting he had given incorrect evidence about a decision to ban Maccabi Tel Aviv fans from a football match.

The error, he explained, arose from the use of Microsoft Copilot, which produced false intelligence about a match that never took place.

At first glance, this looks like a familiar story about artificial intelligence going wrong. But focusing on the technology misses the deeper problem. This was not a failure of AI. It was a failure of leadership.

AI did not choose to present unverified information as intelligence. A senior leader did. AI did not deny its use when questioned by Parliament. A senior leader did. And AI did not design the systems that allowed a probabilistic tool to be treated as a source of factual........

© LBC