When leaders don’t understand AI, public trust is the real casualty
By EJ Ward
This week, the chief constable of West Midlands Police apologised to MPs after admitting he had given incorrect evidence about a decision to ban Maccabi Tel Aviv fans from a football match.
The error, he explained, arose from the use of Microsoft Copilot, which produced false intelligence about a match that never took place.
At first glance, this looks like a familiar story about artificial intelligence going wrong. But focusing on the technology misses the deeper problem. This was not a failure of AI. It was a failure of leadership.
AI did not choose to present unverified information as intelligence. A senior leader did. AI did not deny its use when questioned by Parliament. A senior leader did. And AI did not design the systems that allowed a probabilistic tool to be treated as a source of factual........
