Digital empowerment of Haj Pilgrims from India
By: C.P.S. Bakshi
In recent years, the Government of India has placed extraordinary emphasis on inclusive governance. Governance, that reaches every citizen, regardless of geography, background or belief. This is also clearly visible in its handling of the annual Haj pilgrimage. Far from a routine administrative exercise, it is a massive humanitarian, diplomatic, and logistical operation that spans nations and cultures. Guided by the ethos of Sabka Saath, Sabka Vikas the Government has turned Haj management into a model of 21st-century service delivery.
Every year, approximately 1.75 lakh pilgrims from India embark on the sacred Haj pilgrimage. Managing such a vast and sensitive operation, that spans across four months, through the Haj Committee of India, in close co-ordination with the Kingdom of Saudi Arabia (KSA) is a feat of national coordination, diplomacy and service. The Government of India, through the Ministry of Minority Affairs, is ensuring that this spiritual journey is not only seamless but also dignified, inclusive, and technologically empowered. In its unflinching commitment to serving all communities without bias, the Government is transforming the Haj experience into one of the most advanced public service operations ever undertaken abroad.
The Haj Suvidha App was launched by the Government of India in 2024, to simplify and enhance the pilgrim experience, by offering real-time access to information such as accommodation,........
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