These are the AI tools I found useful every day—and the ways the technology is still failing to live up to its potential.

BY FAST COMPANY

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For any number of reasons, 2025 has hardly been my favorite year. But if I were to make a list of things that went well, my relationship with AI would be on it.

This was the year I went from being an AI dabbler to a daily user. And while some of that usage still amounts to messing around—hello, Sora!—even more involves tasks that make me more productive. More importantly, it brings me better results, a goal I hold dear. (Sadly, not every AI enthusiast agrees.)

Here, then, is a look at how I’m using AI as 2025 winds down. I covered some of this ground in a September Plugged In. But since I wrote that, the technology has become even more core to my workflow, and my AI A-team has shifted pretty dramatically to Google products for the first time. So a year-end update seemed worthwhile.

First, I’ve finally figured out how to use chatbots such as OpenAI’s ChatGPT, Anthropic’s Claude, and Google’s Gemini as research tools. I remain wary of accepting anything they say as the truth, since AI still has a devious knack for hallucinating fantasies that sound like fact. But it’s dawned on me that I don’t need to take AI at its word.

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